Legal
Privacy Policy
How we handle your personal information.
This policy is a template drafted for review. It must be checked and approved by the salon owner (and, where appropriate, a legal adviser) before publication.
Who we are
Chic Salon & Clinic, 1C Walm Lane, Willesden Green, London, NW2 5SJ, is the data controller for personal information collected through this website and in salon. Contact us at booking@chic-salon.co.uk.
What we collect
- Contact details you give us when booking or enquiring (name, phone number, email address).
- Appointment history and treatment notes.
- Health information provided on consultation and consent forms for aesthetic treatments. This is special category data and is handled with additional care.
- Website usage data collected by essential cookies.
Why we use it
- To arrange and deliver your appointments (contract).
- To assess suitability and record consent for treatments (explicit consent, health data).
- To meet insurance and record-keeping obligations (legal obligation and legitimate interests).
- To send marketing messages only where you have opted in (consent).
Booking data and ClickDesk
Appointments are taken through ClickDesk, our booking provider. When you book, ClickDesk processes your booking details on our behalf as a data processor. [Owner to confirm ClickDesk's data-processing terms and add a link to their privacy notice.]
How long we keep it
Treatment and consultation records are retained for the period required by our insurers and applicable guidance. [Retention periods to be confirmed.] Marketing consents are retained until you withdraw them.
Sharing
We do not sell your data. We share it only with service providers who help us run the salon (booking, payments, IT) under written agreements, or where the law requires it.
Your rights
You have the right to access, correct, erase, restrict or object to our use of your data, and to data portability. To exercise any right, email us. You can also complain to the Information Commissioner's Office at ico.org.uk.
Changes
We will update this page when our practices change. Last reviewed: draft, pending approval.